Legal

Shipping Policy

Last updated: October 30, 2026

1. Order processing

Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays). During launches, promotions or peak seasons, processing may take slightly longer. You will receive a confirmation email when your order is placed and another with tracking information once it ships.

2. Where we ship

We currently ship to addresses within the United States, including APO/FPO addresses.

3. Shipping rates and delivery times

• Standard shipping: estimated 3–7 business days after processing. Rate calculated at checkout.
• Free standard shipping on orders over $[AMOUNT].
• Expedited shipping: estimated 2–3 business days after processing, where available.

Delivery times are estimates provided by carriers and are not guaranteed.

4. Tracking your order

Once your order ships, you will receive an email with a tracking number. If you have not received tracking information within 5 business days of placing your order, please contact us.

5. Address accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, email us as soon as possible and we will do our best to update it before the order ships.

6. Lost, stolen or delayed packages

If your tracking shows delivered but you cannot find your package, please check with neighbors and your local carrier first, then contact us within 7 days of the delivery date. We will work with the carrier to help resolve the issue.

7. Contact us